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TeamSupport LLC |
TeamSupport is powerful, easy to use,
collaborative B2B customer service & support
software that improves collaboration so your help
desk team can deliver an outstanding customer
support experience. It's having your whole
company supporting your customer’s whole
company to help get the focus back on the
customer. Best-in-class reporting,
advanced customer portals, integrated screen
recordings, ticket automation, and much more. For
a free trial visit www.teamsupport.com/free-trial |
| Company URL: https://www.teamsupport.com | Address: 8330 Lyndon B Johnson Fwy, Dallas, TX 75243 |
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| B2B Customer Support Software Last Updated: 03/17/17
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Collaborative Customer Support Software for
Business to Business.
Reduce support costs and improve customer
satisfaction with a help desk ticketing system
designed to improve visibility at the
customer level.
Email-to-ticket, in-app screen and video
recording, customer & contacts database,
customer distress index, robust reporting &
dashboards, fully customizable.
Rated #1 for customer support by our
customers. |
| Categories: » Software as a Service » Enterprise Application |
| » Product Specification » Request More Information |
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| Help Desk Software Last Updated: 03/17/17
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Help Desk Ticketing Software for Business to
Business Customer Support.
Reduce support costs and improve customer
satisfaction with a help desk ticketing system
designed to improve visibility at the
customer level.
Email-to-ticket, in-app screen and video
recording, customer & contacts database,
customer distress index, robust reporting &
dashboards, fully customizable.
Rated #1 for customer support by our
customers. |
| Categories: » Software as a Service » Customer Relationship Management |
| » Product Specification » Request More Information |
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| White Papers |
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Tiered Customer Support is Dead...And That's Good For Business
07/29/14
A fast-growing number of companies are abandoning the old Tiered model of support for a more collaborative and team-based approach to service—and by doing so, they gain many significant advantages that influence a company’s bottom line
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| Ebooks |
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ITIL vs Customer Support Software
07/17/14
There's a lot of confusion around the difference between ITIL and customer support software in the help desk world. Although the terms are often used interchangeably they are two very unique systems, with distinct purposes.
The key to choosing the right help desk software for your organization is understanding the differences between the two, and knowing what your own needs are.
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| Webcasts |
By TeamSupport 11/03/14
Business to Business (B2B) customer support has evolved to become the most important aspect of customer experience. No longer seen as the money pit it once was, providing exceptional B2B service can save money, increase efficiency, and contribute to long term growth.
From understanding the key differences, to learning how to make customer service a profit center and choosing the right support software to enable growth, this eBook explores the benefits of B2B customer support.
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